LET’S CLEAR A FEW THINGS UP
Good questions.
Straight answers.
What we do, how we work, and what getting started can look like.
11 questions
Can I ask about AI and automation?
Yes. Tell us about the workflow you would like to improve. We welcome inquiries, but paid AI packages are not currently available. Any potential project would need a feasibility review and an agreed scope before being offered.
Can I start with a small amount of support?
Yes. Our virtual assistance plans start at 20 assistant hours per month. We agree on a focused task list, responsibilities, and working hours before getting started.
How is pricing determined?
Global Virtual Assistance starts at $399 per month for 20 assistant hours. U.S. Based Virtual Assistance starts at $799 per month for 20 hours. Both include a U.S. point of contact and defined account oversight. There is no standard VA setup fee. A bounded kickoff and initial task handoff are included; complex migrations are quoted separately. Your written proposal confirms availability, responsibilities, and fees.
Where will my assistant be based?
Choose U.S. Based Virtual Assistance for an assistant working from the United States, or Global Virtual Assistance for an assistant based in the Philippines or India. Both have the same task documentation, reporting, and account oversight standards. We confirm the assigned location, working hours, personnel, and permitted data access before work begins.
Can I choose a global assistant who works during U.S. business hours?
We can scope U.S. business-hour overlap for either delivery option, subject to staffing. Global support does not automatically mean overnight coverage, and U.S. based support does not automatically include every U.S. time zone. Your proposal states the actual working window.
Who is this a good fit for?
Our virtual assistance services are designed for founders, small teams, service businesses, and growing companies that need help with recurring work. The service fit tool can help you identify the tasks you would like to delegate.
What if I want to improve a repetitive workflow?
Start by discussing the tasks, handoffs, and tools involved. Your assistant can help document an agreed process. If you are exploring AI or automation, tell us about it in a discovery call; paid AI packages are not currently available.
How do you handle access and sensitive information?
We agree on access, responsibilities, and handling expectations before work begins. Use individual accounts and limited permissions. Never put passwords or confidential information in the inquiry form.
Do I have to change the tools I already use?
Not necessarily. We start by understanding your existing tools and processes. Any new software, integration, subscription cost, or workflow change is discussed as part of the scope.
What happens after I find my service fit?
You can create a brief with your needs and service-fit answers. When email delivery is enabled, submitting the inquiry sends a copy to Lazar & Company and the email address you provide. The page shows whether delivery is available and whether the email service accepted the request. Copy and download remain available.
What is included when we get started?
Standard onboarding includes a kickoff call of up to 45 minutes and the initial handoff of up to two agreed tasks, within your first month’s account oversight allowance. Assistant task execution uses your plan hours. Complex migrations and additional onboarding are scoped and priced separately before work begins.
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Find my service fitYOUR NEXT CHAPTER STARTS WITH A LITTLE SUPPORT
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